JEM Computer Systems is a wholly Australian owned company. Based in Sydney, JEM provide Information Communication Technology (ICT) management and support for small to medium organisations across Australia.
Since opening our doors in 1997, we have fast become one of Australia’s leaders in IT, covering a wide variety of technical environments across our clients in the club, hospitality, fashion, accounting and corporate business industries.
In today’s business world, we all expect our IT systems to meet the highest standards of operation while providing 24/7 availability, security and performance. Yet organisations often struggle to find the specialist skills in-house to properly manage increasingly complex and ever-evolving technology.
Managed Services with JEM means that you have a trusted and highly trained technical team behind you to provide:
• 24 hours, 7 days a week remote support
• ICT Project Management
• Software auditing and licensing compliance
• Regular system health reporting and proactive monitoring
• Disaster recovery planning and data back-up services
• Domain and DNS management
• System integration, service and virtualisation
• Hardware provision
Our engineers and technicians have a wealth of experience in a wide variety of technical solutions from small scale roll-outs to large scale virtualization, storage and network restructuring and deployment.
As a team, we possess a variety of industry recognised certifications and are specialists in the most widely used software and hardware from leading vendors. Cisco, HP, Dell, Citrix, VMWare, Microsoft, Apple, Symantec, VEEAM, StorageCraft, RSA and Computer Associates are among the many platforms that we have used extensively in the field.
Our aim is to actively engage with your business to achieve the greatest potential from your products and systems. We work with you to understand your needs and equip you with the most cost effective resources to integrate your technology solutions for now and into the future.
Furthermore, as an authorised Telstra dealer, we are able to provide our clients with the latest in communications technology. This partnership allows us to seamlessly integrate your telecommunications, data networks and hardware and have it all administered in one easy to manage bundle.
With our Managed Services system and team of knowledgeable remote and on-site technicians, JEM Computer Systems have the expertise required to provide your business with a comprehensive ICT package.