Onsite & Remote Access Support

JEM Computer Systems provide both onsite and remote access support. The JEM support team can be your point of reference for all technical support; including hardware, software, consulting, installations, networking, and troubleshooting requests.


Remote Access Support
The JEM Computer Systems support team operate throughout normal business hours and provide a 24/7 after hours support service. It is the contact point when requesting technical support for the IT systems on your site and/or the scheduling of a field engineer. Any client participating in the Priority Technical Support
has free access to this facility.

Onsite
The team at JEM are dedicated to being your complete IT solution and a large part of that solution are onsite visits. We can offer everything from our monthly onsite Preventative Maintenance
to prompt hardware installations and Auditing.

JEM Computer Systems support provides your business with reassurance and the knowledge that assistance is only a phone call away.